Transforming Complaints into Commitments Essay Example | Topics and Well Written Essays - 1750 words

Transforming Complaints into Commitments - Essay Example I, therefore, came up with a plan that I believed would be the best solution. My plan was to call a Towing company whenever I found a car parked in my space. I was, however, concerned about my safety and that of my property. I assumed that if I call the towing company to tow people’s cars away, they might get angry and vandalize my car, especially because of the expensive tow bills. The people might also turn their anger on me. I developed a different way to deal with the issue. My solution was to talk to the apartment management to place a bigger sign telling people that the parking space was reserved. I noticed that some did not notice that it was a reserved parking space. I am also willing to politely tell people to stop parking on other people’s spaces whenever I see them. Course concepts used are values and assumptions. Values are my beliefs on what is right or wrong. My values guided my decision making since it made me think of solving the problem. I developed an improved way of dealing with the situation. Because of my values, that is, the other people should respect my rights, I thought of involving the towing company. My values influenced my assumptions for I thought of the effect the expense of towing a car would have on their owners. My values influenced my decision. I believe in what is right, but I also value peace. Towing the cars could solve the problem, but it could create another more serious problem. The people could get angry, and this could put my life in danger. They could even decide to vandalize my car. I, therefore, thought of more modest risk. This was communicating with the people to let them know about my parking space. This would yield almost the same results, but was a more modest way. I used assumptions to guide my decision making on a modest way to deal with the issue. I first thought of a solution which would work, which was to call a